Complete customer satisfaction is our goal at Patrick James. We strive to provide the best quality merchandise and the best customer service possible. We want you to be completely satisfied with your purchase so returns and exchanges are very easy. Our returns policy and easy instructions are listed below.
Returning a catalog or web purchase
You may return any unworn, unwashed, and unaltered item for a full refund or exchange within 90 days with no shipping charges on exchanges. You can also return or exchange merchandise at any of our retail store locations. Obtain a list of our store locations and their information by clicking here. Merchandise that has been worn, altered or is more than 90 days old cannot be returned.
Use our Easy Return Label: