Sitewide Promo banner

Shipping Information

Delivery

Orders are shipped within one business day (Monday-Friday) from when the order is placed via UPS. General delivery is basic ground service and can be expected to take 2-5 business days, depending on the state it is going to. Packages ship from Georgia, unless otherwise stated.

Delivery Charges

ORDER TOTAL GROUND 2-DAY AIR NEXT DAY AIR
UP TO $50.00 $6.95 $21.95 $31.95
$50.01 - $150.00 $10.95 $25.95 $35.95
$150.01 - $300.00 $13.95 $28.95 $38.95
$300.01 - $500.00 $16.95 $31.95 $41.95
$500.01 AND UP $19.95 $34.95 $44.95

Express Delivery

2nd-Day Air or Next Day Air orders placed by 1:00 p.m. EST Monday-Friday will be shipped the same day. Please be aware Express delivery is business days (Monday - Friday, excluding holidays). Express Delivery is not an option for packages shipped to Hawaii, Alaska, or Puerto Rico.

International Orders

At this time we are not shipping internationally.

Gift Certificates

Gift Certificates ship separately, free of charge, with a current copy of our catalog. Gift Certificates are shipped via the U.S. Postal Service and usually arrive within 5-7 business days. Shop Gift Certificates

Backordered Items

When a given color and size combination is out of stock but more inventory is on the way, we provide our customers the option to “backorder” the item. This basically reserves the item for you.

As soon as it becomes available we will ship your backordered item at no extra shipping cost to you. (Don’t worry, all in stock items on your order will ship right away.) And if you decide to cancel - no problem - because you aren’t charged for the backordered item until it ships.

We try our best to provide an accurate estimate for availability of backordered items at the time you place your order. (If a date was not provided then we expect to receive the item within 30 days.) In most cases you can expect delivery 7-10 business days after the “Available” date listed. Occasionally, however, that date changes due to unforeseen manufacturing or shipping delays.

Other Shipping Policies

Patrick James does not ship to freight forwarders or costume designers under any circumstances.